Privacy Policy
At handmadeuaatelie, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. This policy applies to all users of our website located in the United States.
By using our website, you consent to the data practices described in this policy. If you do not agree with any part of this Privacy Policy, please do not use our website.
California Consumer Privacy Act (CCPA) Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
Right to Know
You have the right to request information about the categories and specific pieces of personal information we collect, use, disclose, and sell (if applicable) about you. You may request this information up to twice per year, free of charge.
Right to Delete
You have the right to request deletion of your personal information that we have collected, subject to certain exceptions. We may need to retain certain information for legal or business purposes.
Right to Opt-Out
We do not sell personal information to third parties. If we were to engage in such practices in the future, you would have the right to opt-out of the sale of your personal information.
Non-Discrimination
We will not discriminate against you for exercising your CCPA rights. We will not deny you goods or services, charge you different prices, or provide you a different level or quality of services for exercising your privacy rights.
To exercise your CCPA rights, please contact us using the information provided in the Contact section below. We will verify your identity before processing your request.
Information We Collect
Personal Information
When you contact us or place an order for personalized handcrafted products, we collect personal information including:
- Name and contact information (email, phone)
- Shipping and billing addresses
- Payment information (processed securely through third-party providers)
- Customization preferences and specifications
This information is necessary to process your order, communicate about your purchase, and provide customer support.
Usage Information
We collect information about how you interact with our website, including:
- Pages visited and time spent on pages
- Referring website addresses
- Device information and browser type
- IP address (for security and analytics purposes)
This information helps us improve our website functionality and provide better service to our customers.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders for personalized handcrafted products
- Communicate with you about your orders, inquiries, and requests
- Provide customer support and respond to your questions
- Send you updates about our products and services, with your consent
- Improve our website and customer experience
- Comply with legal obligations and protect our rights
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating our website and conducting our business, such as payment processors and shipping companies
- When required by law or to comply with legal processes
- To protect our rights, property, or safety, or that of our customers or others
- With your explicit consent
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights (All US Residents)
Regardless of your state of residence, you have the right to:
Access Your Information
Request access to the personal information we hold about you. We will provide this information within a reasonable timeframe, typically within 30 days of your request.
Correct Inaccuracies
Request correction of any inaccurate or incomplete personal information. We will promptly update your information upon verification of your identity.
Delete Your Data
Request deletion of your personal information, subject to legal and business requirements. Some information may need to be retained for legal compliance or order fulfillment.
Opt-Out of Commun
Unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly. You can still receive transaction-related communications.
To exercise these rights, please contact us using the information provided in the Contact section below. We may require verification of your identity to process certain requests.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. For more information, please see our Cookies Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly. If you believe we have collected information from a child under 13, please contact us immediately.
Contact Us
If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or need to submit a privacy request (including CCPA requests), please contact us:
handmadeuaatelie
Address:
985 5th Ave, New York, NY 10075, United States
Phone: +1 347-871-1130
Email: mailuse@handmadeuaatelie.world
For privacy-related inquiries, please include "Privacy Request" in your subject line for faster processing.